14Wealth (“Company,” “we,” “us,” or “our”) is committed to safeguarding the privacy and security of our users (“Investor,” “User,” “Client”). This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our platform.
1. Data Collection & Use
We collect and process only the necessary data to provide secure and efficient investment services.
1.1 Information You Provide to Us
When you register or interact with our platform, we collect the following information:
- Personal Identification Data: Full Name, Date of Birth, Government-Issued ID Number.
- Contact Information: Email Address, Phone Number.
- Financial Information: Bank Account Details, Deposit & Withdrawal Transactions.
- Verification Documents: A screenshot of an online banking app or a scanned copy of a bank statement for verification purposes.
1.2 Information Collected Automatically
We may collect technical data, including:
- IP Address & Device Information: To enhance security and detect suspicious activities.
- Cookies & Tracking Technologies: To improve user experience and ensure smooth functionality.
- Usage Data: Time spent on the platform, pages visited, and interaction patterns.
📌 We do NOT collect sensitive financial credentials such as OTPs, debit/credit card numbers, or online banking passwords.
2. Data Storage & Security Measures
2.1 How We Store Your Data
All user data is securely stored on encrypted servers located in high-security data centers with strict access controls.
2.2 Security Measures
We employ industry-standard security protocols to prevent unauthorized access, misuse, or disclosure of personal data, including:
✅ 256-bit encryption for all sensitive data.
✅ Multi-layered firewalls & intrusion detection systems to protect against cyber threats.
✅ Two-Factor Authentication (2FA) for user accounts.
✅ Regular security audits & compliance checks with financial regulators.
📌 Users are responsible for securing their login credentials. We will NEVER ask for your password via email or phone.
3. Data Sharing & Third-Party Disclosure
3.1 Do We Share Your Data?
We DO NOT sell, rent, or trade your personal data to any third parties. However, we may share information in the following cases:
🔹 Regulatory Compliance: If required by law, we may share user data with financial regulators or law enforcement agencies.
🔹 Fraud Prevention & Security: To protect against fraud, we may share limited data with financial institutions and fraud prevention agencies.
🔹 Service Providers: We may use trusted third-party vendors for verification, customer support, or security purposes. These providers are contractually obligated to maintain confidentiality.
📌 We will NEVER share banking credentials, OTPs, or passwords with any third party.
4. Cookies & Tracking Technologies
4.1 What Are Cookies?
Cookies are small data files stored on your device to enhance user experience and security.
4.2 How We Use Cookies
We use cookies for:
✅ Session Management: To keep you logged in securely.
✅ Security: To detect fraudulent activities.
✅ Analytics: To track platform performance and optimize services.
📌 Users can control cookie settings through their browser. However, disabling cookies may affect platform functionality.
5. GDPR & International Data Protection Compliance
5.1 Your Data Protection Rights
As per GDPR (General Data Protection Regulation) and other applicable laws, users have the right to:
✔ Access Personal Data – Request a copy of your stored data.
✔ Correct Personal Data – Update any inaccurate or incomplete information.
✔ Erase Personal Data – Request deletion of your data under certain conditions.
✔ Restrict Processing – Limit how we use your personal data.
✔ Withdraw Consent – Stop receiving marketing emails or non-essential communications.
📌 To exercise any of these rights, contact us at contact@14wealth.com
6. How We Handle Data Breaches
6.1 Data Breach Protocol
In case of a data breach, we will:
1️⃣ Immediately investigate the breach and mitigate further risks.
2️⃣ Notify affected users within 72 hours if their data is compromised.
3️⃣ Report the breach to relevant authorities if required by law.
📌 Users should report any suspicious activity to us immediately.
7. Data Retention Policy
7.1 How Long We Keep Your Data
- Account Data: Stored as long as your account remains active.
- Transaction Data: Retained for 7 years for legal compliance.
- KYC Verification Data: Retained for as long as required by financial regulations.
📌 Users may request data deletion, subject to legal and regulatory obligations.
8. Children’s Privacy Policy
Our services are strictly intended for individuals aged 18 and above. We DO NOT knowingly collect data from minors. If we discover that a minor has provided personal data, we will delete it immediately.
📌 If you suspect a minor has used our platform, please report it to us.
9. Privacy Policy Updates
We may update this Privacy Policy periodically. Users will be notified via email or platform announcements regarding significant changes.
📌 Continued use of our platform after updates signifies your acceptance of the revised Privacy Policy.
10. Contact Information
For privacy-related inquiries, you may contact us at:
📧 Email: contact@14wealth.com
📞 Phone Support (For Premium Investors Only)
📌 Users are encouraged to read this Privacy Policy carefully before using our platform.
✅ Acknowledgment & Consent
By using 14Wealth, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services.
